Welcome to Umfula Plumbing

Umfula Plumbing Services is a privately-owned plumbing company specialising in residential, commercial and industrial projects of all sizes. Our business is involved in a wide range of plumbing projects, from elements related to emergency repairs, home building and renovations, to large-scale commercial and industrial installation, repair and maintenance.

We are based in Johannesburg, but we have earned a solid track record of success throughout the Gauteng region in the past few years, built on consistently high standards of work on projects impacting various sectors including construction, civil works and healthcare. The facilities available to the company at our headquarters include an office, a storage area for equipment, and a garage for company vehicles. We are trusted to deliver on all projects, as we approach each element of our work with the greatest professionalism and a dedicated team of qualified and experienced plumbers. Our reliable, well-trained and motivated staff members ensure that we are known for our excellent workmanship and superior customer service.

We ensure that projects are finished on time, within budget and to the best quality standards, as we professionally supervise each element of the work we undertake. We have confidence in our ability to solve unusual problems, as we thrive on overcoming challenges and finding long-term solutions for clients.

We are determined to add value and generate a return on investment for all clients through cost-effective rates, while ensuring that our superior services exceed the expectations of our clients through a comprehensive quality control program and an ever-expanding service offering.
 

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Background and Development

Established in 2016, Umfula Plumbing is owned and run by professional plumber Antony Mazibuko, a dedicated and hands-on manager with extensive commercial and residential plumbing experience spanning over 10 years. That experience has been an excellent foundation upon which to build our company, and we have since grown from two full time employees when our business launched to 10 current employees. 

We look forward with ambition and determination to thrive in our industry. A continued focus on customer satisfaction and expansion ensures a bright future for the company and those we employ, as we aim to increase our capacity and provide a greater service offering to our valued clients going forward.

Vision

We strive to be the preferred plumber in the Gauteng area while ensuring client satisfaction in all completed work through accountability, professionalism and quality.

Mission

We endeavour to achieve our vision by ensuring that quality is a core focus and a culture of high performance is nurtured within our company, delivering all services with a unique focus on attaining 100% customer satisfaction.

Core Values

Our company puts the client first, and in doing so it stands by a list of core values which guide operations on a daily basis.

  • Professionalism, Passion and Excellence in all of the work that we carry out, to ensure client satisfaction and repeat business due to positive experiences.
  • Quality, superior Workmanship and Experience in all work that is carried out, to ensure that our company consistently exceeds expectations.
  • Commitment, Competence and Determination to deliver an efficient and effective service.
  • Teamwork and Punctuality in working together diligently on all projects for the benefit of our customers,        while ensuring Safety for workers and the client.
  • Focus, Conscientiousness and Innovation in maintaining a high standard of work that reflects a sophisticated and professional company capable of finding solutions to challenges.
  • Honesty, Respect and Integrity in all company dealings, both internally and externally.
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